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Features

Style

Materials

Dimensions

Care

Cleaning

Shipping & Returns

Please note all hats are made to order and non-refundable. Shipping is free and hats ship in two weeks. For full terms + conditions, click here.

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  • Made in the USA

     All hats are made in NYC and are hand blocked on Cha Cha's collection of vintage and specially designed blocks. Cha Cha uses the finest quality straws and felts.

  • *Free Shipping

    Once shipped, expect delivery within the USA in 2-10 days.

    International delivery takes 10-20 days.

Custom Made vs. Made to Order

  • Custom Made

    Custom made hats are created with the client for a special occasion or holiday, horse racing events or just because. In this case we ask that you make an appointment to visit the studio either in person or virtually. We will discuss your needs, choose materials and trims and begin building your custom hat. If you are trying to match an outfit we ask that you provide a swatch. Prices for custom hats start at $650. Please visit the Custom Hats page for more information.

    We look forward to collaborating with you on your hat journey. 

  • Made to Order

    All hats on our website are made to order. Once you click buy we begin working on your hat. We order your materials and start gathering trims. You may notice slight variations in trim. This is due to availability, dye lot changes and of course feathers are each unique. You may notice something extra on your hat. Sometimes we get inspired and add an extra feather or a vintage pin that seems to fit just right on your hat. Especially if you are a repeat client and we have gotten to know your style. 


    Choosing your hat size is very important so we are sure to make a hat that will fit you well. Please visit the hat sizing guide for more information and tips on measuring your head if you are unsure of your head size.